SHIPPING & RETURNS

Shipping & Returns

Our 100% Guarantee
At Gryffon Ridge Spice Merchants, we are dedicated to bringing you exceptional quality products and service. You may return any item, for any reason, for refund or replacement. We’ve done business this way since the beginning. 15 years and counting.

All About Returns

To help us serve you better, returns must be accompanied by a Return Goods Authorization number, and we ask that you make your return within 30 days of the invoice date. We reserve the right to refuse any refund request if you do not make it within 30 days of the invoice date or if we determine, in our sole discretion, that the return policy is being abused.

To start a return, please contact Customer Service: orders@gryffonridge.com

All About Shipping

Shipping Costs

Shipping charges are based on your order’s weight and the distance it’s shipped. Your shipping costs will be calculated for your review during checkout.
Please note, we do not ship to APO boxes or international addresses.
Shipping Time And Available Carriers
Here is information regarding our shipping and delivery times, and our carriers. We process and ship orders according to the following schedule (all times are Eastard Standard Time):
Small orders will be shipped via USPS, larger orders will be shipped via FedEx.
Orders placed after 12:00 PM EST will ship in 3 business days.
Orders placed between 3:00 PM EST Friday and 9:00 AM Monday morning will ship in 3 business days